Commercial Banking Relationship Manager

1 week ago

Calgary, Alberta, Canada BANK OF CHINA Full time

Job Title: Account Manager

Job Summary:

We are seeking a highly skilled and experienced Account Manager to join our Commercial Banking team at the Bank of China. As an Account Manager, you will be responsible for developing and maintaining relationships with our clients, identifying business opportunities, and providing exceptional customer service.

Key Responsibilities:

  • Develop and execute relationship management strategies to grow and maintain client relationships.
  • Identify and pursue new business opportunities to increase revenue and market share.
  • Provide exceptional customer service to clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Collaborate with internal teams, such as risk management and operations, to ensure seamless delivery of banking services to clients.
  • Stay up-to-date with market trends and competitor activity to ensure the Bank remains competitive and innovative.

Requirements:

  • A minimum of 3-5 years of commercial credit experience with solid knowledge and training in all lending activities and terminology.
  • Advanced knowledge of commercial, real estate, and consumer loan processing.
  • Relevant post-secondary education with a diploma/degree in Business Administration, Accounting, Finance, or Economics.
  • Fluency in both English and Mandarin (or Cantonese) Chinese is essential.
  • Ability to develop marketing and business development skills with customers.
  • Ability to lead and coach less experienced loan officers and other staff members as assigned.
  • High degree of proficiency in Microsoft Office tools and applications, including MS Office Suite.
  • Effective verbal and written communication skills.
  • Strong interpersonal and negotiation skills.
  • Excellent organizational and time management skills with the ability to prioritize and work accurately within deadlines.
  • Adaptability and flexibility to deal with a rapidly changing environment.
  • Accuracy and attention to detail.

What We Offer:

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A recognition and reward program for outstanding performance.

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