Senior Manager, IT Issues Management

3 days ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
Role Summary

This is a highly demanding and rewarding role that requires an experienced leader to manage IT risk issues for the Royal Bank of Canada. The ideal candidate will have a strong background in cyber security management, process management, and executive reporting.

About the Role

The Senior Manager, IT Issues Management will be responsible for leading the IT risk issue management function, including assessing and developing plans to mitigate IT risk to the bank. This role will require project management and coordination with various teams in Global Cyber Security.

The successful candidate will manage the day-to-day operations and effectiveness of security-related programs and initiatives, assess the impact associated with potential threats, and develop solutions to eliminate or minimize threats.

Key Responsibilities
  • Review and risk assess IT Risk Issues in alignment with IT Standards and IT Risk Management Processes
  • Operationalize new processes related to IT Issue Management and IT Issues exceptions
  • Act as the single-point-of-contact on the IT Risk strategy/roadmap, continually engaging and communicating with senior business stakeholders on the progress and status of initiatives within the portfolio of work
  • Drive the creation of management reporting to provide management with an aggregated view of the IT Issues and Risks while identifying patterns of risk concentration
  • Lead in the development, implementation, and enforcement of organization-wide IT Standard exception monitoring and reporting
  • Monitor and assess business needs against security concerns and recommend necessary changes to enhance information systems security
Requirements
  • Bachelor's Degree or equivalent experience
  • 5-7 years' experience working in large IT organizations
  • 5-7 years' experience in Cyber Security Management/Information Security Management/IT Network Security
  • Experience using enterprise GRC tools/processes
  • Process Management
  • Executive Reporting
What We Offer
  • A comprehensive total rewards program, including bonuses and flexible benefits
  • Competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • The ability to make a difference and lasting impact
  • A dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
Estimated Salary Range:

$85,000 - $110,000 per annum, depending on experience and qualifications.



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