Sports Host
1 month ago
About the Role
We are seeking a charismatic and organized Sports Host to join our team. As a Sports Host, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.
Key Responsibilities
- Engage with guests and provide exceptional customer service.
- Manage the flow of the restaurant, ensuring a seamless dining experience.
- Process reservations and plan guest seating arrangements.
- Assist servers with food and beverage expediting, bussing, and cleaning.
- Work collaboratively with the team to achieve excellent service standards.
Requirements
- Previous experience in the hospitality or food service industry is an asset.
- Cash handling experience using a POS system or cashier register is required.
- Tourism, promotion, marketing, entertainment, or event training experience is preferred.
- Serving It Right (BC)/Proserve (Alberta) certificate or Smart Serve (Ontario) is required.
- World Host/Super Host certificate or other similar customer service programs are preferred.
- Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
- Effective public speaking skills and presence.
- Ability to lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
- Knowledge of specialty food and beverage items.
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We offer a dynamic and fun work environment, with opportunities for career advancement and professional growth. Our team members are passionate about delivering exceptional customer experiences and making a positive impact in our communities.
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