Store General Manager

1 week ago


Vaughan, Ontario, Canada Golf Town Full time
About the Role

We are seeking a highly motivated and experienced Store General Manager to join our team at Golf Town. As a key member of our retail leadership team, you will be responsible for driving sales, profitability, and customer service in our retail stores.

Key Responsibilities
  • Sales and Service: Facilitate exceptional customer experiences through effective execution of the MOD role, coach the store team on the link between service behaviors and business results, and maintain optimal staffing and scheduling.
  • Associate and Team Development: Recruit, select, train, develop, and retain high-performing managers and sales associates, communicate goals and provide leadership that inspires total associate commitment to company objectives and values.
  • Merchandising: Ensure store appearance and visual standards/presentation that are consistent with the company's brand image and standards, respond to business trends by communicating information to the Regional Director as needed.
  • Leadership: Assist in recruitment, interview, and final selection of all department associates, assist in training associates on sales, customer service, operations, merchandising, product knowledge, and monitor progress.
  • Operations: Manage resources to maximize financial goals, foster knowledge and integrity with regard to compliance with company policy in all practices, and effectively use resources and business partners to solve issues.
Requirements
  • Minimum of college or university degree or equivalent work experience.
  • 5-7 years of management experience with strong emphasis on big-box retail management.
  • Knowledge of and experience in a computerized environment, including the operation and administration of a Point of Sale (POS) and inventory management computer systems.
  • Strong financial management skills, including the ability to review and analyze financial statements.
  • Excellent leadership and management skills, including the ability to recruit, hire, train, motivate, evaluate, discipline, and develop staff.
  • Excellent verbal and written communication skills.
  • Proven ability to motivate others.
  • Proficiency in basic computer use, including email, MS Word or other word processing program, and Excel or other spreadsheet program.
Work Hours

Work varied shifts, including weekends and holidays.



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