Hearing Care Specialist

2 months ago

Kamloops, British Columbia, Canada Amplifon Americas Full time

About the Role:

As a Hearing Care Professional at Amplifon Americas, you have the opportunity to empower people to rediscover all the emotions of sounds. Your primary responsibility will be to deliver a high standard of client care by executing the following key responsibilities:

  • Guide clients through comprehensive hearing tests and interpret test results to select suitable hearing aid solutions.
  • Counsel clients on the latest hearing aid technology and help them identify a hearing aid solution that best addresses their hearing needs and lifestyle.
  • Build relationships with clients by providing a caring and personalized experience and continuous client care and support.
  • Remain current on the latest industry technology and trends to provide clients with ongoing hearing health education.
  • Foster hearing healthcare awareness through community outreach and external partnerships.
  • Contribute clinical expertise to corporate initiatives and projects; supervise or mentor students and train new staff members when applicable.
  • Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards.

What We Offer:

We provide a competitive compensation package, including industry-leading salaries and incentive bonus opportunities. Our comprehensive benefit package includes a company RRSP match, ample paid time off, and more to foster an award-winning employee experience. As our team continues to grow, we offer our employees continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied. We help our clients rediscover all the emotions of sound, and we have fun doing it. Our teams around the world are passionate about working together to change lives.

Required Certification & Licensing:

To be successful in this role, you must be a graduate of a recognized Hearing Instrument Practitioner or Audiology program and registered and in good standing with applicable regulatory colleges or provincial governing bodies. Students and recent graduates who are completing their licensure requirements are encouraged to apply.

Skills & Experience:

We are looking for individuals with current knowledge of hearing aid technology and hearing aid devices, as well as the ability to build and maintain professional rapport with clients and colleagues. You must be able to work independently, autonomously, and as a collaborator, adhering to professional, ethical, and regulatory standards. Prioritizing work efficiently in a fast-paced work environment and possessing strong technical aptitude and computer proficiency are also essential. Knowledge of insurance and agency coverage for hearing care services is a plus.

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