Client Solutions Manager

6 days ago


Hamilton, Ontario, Canada Gallagher Full time
{"Overview": "Unlock Your Potential as a Client Solutions Manager

As a Client Solutions Manager on the Personal Lines team at Gallagher, you will be responsible for delivering exceptional customer service to our clients. Your primary goal will be to build and maintain strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Support a designated portfolio of clients, playing a meaningful role in business retention and growth.
  • Review accounts at renewal, taking vital steps in placing coverage required by the client, re-marketing when necessary, and adhering to binding authority set out by carriers.
  • Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client.
  • Identify upselling and cross-selling opportunities, driving the creation of quality leads, and working with Account Executives in binding the client.
  • Consistently act to upgrade insurance market knowledge, keeping abreast of new products and policy changes.

About You:

You are a dynamic and fast-paced individual who thrives in a collaborative environment. Your excellent communication skills, both verbal and written, enable you to build strong relationships with clients and colleagues alike. With a keen eye for detail and a high level of technical savvy, you are well-equipped to succeed in this role.

Requirements:

  • High school diploma or equivalent experience required; College or University Degree strongly preferred.
  • 2 to 3+ years of Personal Lines experience, ideally within a brokerage environment.
  • RIBO licensing in good standing.
  • Pursuing or willingness to pursue relevant insurance certifications or education (CIP, CAIB, CRM, etc) highly preferred.

What We Offer:

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including flexible medical & dental coverage, life insurance options, retirement savings, and more.

", "Work Environment": "Hybrid (Agile) Work Environment

We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

", "About Us": "About Gallagher

Gallagher is a leading insurance brokerage firm dedicated to delivering exceptional customer service and building strong relationships with our clients.

", "How to Apply": "Ready to Take the Next Step?

Apply now to join our team and take your career to the next level.

", "Disclaimer": "Disclaimer

Please note that this job description is subject to change and may not be comprehensive. Gallagher is an equal opportunities employer and welcomes applications from diverse candidates.

", "Contact Us": "Contact Us

For more information, please contact us at [insert contact information].

", "Privacy Policy": "Privacy Policy

Gallagher is committed to protecting your personal data. Please review our privacy policy for more information.

", "Terms of Use": "Terms of Use

Please review our terms of use for more information.

", "Copyright": "Copyright

2023 Gallagher. All rights reserved.

", "Language": "Language

This job description is available in English.

", "Language Code": "en"}

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