Bilingual Accounts Receivable Specialist
2 days ago
Bilingual Accounts Receivable Specialist
Key Responsibilities
- Communicate with customers to resolve past-due collection balances.
- Respond to a high volume of collections email correspondences from customers.
- Handle 120+ collections customer contacts daily via phone and email.
- Determine appropriate escalation for delinquent collections accounts.
- Support the management of appropriate collections account aging.
- Identify high-risk accounts and notify management.
Requirements
- High school diploma or equivalent.
- Bilingual (English / French) required - 100% fluency in both verbal and written forms.
- Experience in business to business environment preferred.
- Minimum one-year experience in collections an asset.
- Call center experience an asset.
- Experience in reconciling accounts.
- Excellent communication and problem-solving skills.
- Strong phone manner with the ability to multitask.
- Comfortable working in a high-volume, fast-paced environment.
Benefits
- Company-paid extended health coverage that includes medical, dental and vision after only 30 days.
- Basic life insurance, disability and wellness programs.
- RRSP with 5% employer match, eligible after 30 days.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.
About CB Canada
CB Canada is a leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined our team.
CB Canada is proud to operate as a drug-free workplace.
CB Canada is an Equal Opportunity Employer
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