Sales & Service Coordinator
4 weeks ago
About the Role:
We are seeking a highly organized and detail-oriented Sales & Service Administrator to join our team in Courtenay, BC. As a key member of our team, you will provide dedicated support to our Mobility & Accessibility Consultants/Technicians and assist them in delivering exceptional customer experiences to our valued clients, families, and community healthcare practitioners.
Key Responsibilities:
- Provide outstanding customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Manage external and internal communications, building relationships with the sales, purchasing, service, and administrative teams.
- Coordinate and prioritize sales leads, compiling data and setting up meetings to drive business growth.
- Process orders, quotes, invoices, and reports, ensuring all documents are accurate and up-to-date.
- Collaborate with colleagues to drive efficiency and process improvement, ensuring seamless delivery of our products and services.
What We Offer:
At Motion, we are committed to providing our employees with a comprehensive benefits package, including fair compensation, eligibility to a benefits package, robust vacation and personal days allotment, RRSP/DPSP match program, maternity/parental leave top-up, Employee Assistance Program, Employee Discount Program, tenure recognition through our Motion Milestone Program, Employee Referral Bonus Program, Professional Development Reimbursement, eligibility to the company's pooled bonus plan, and Goodlife Fitness corporate membership discount.
Requirements:
- Experience working in a fast-paced office environment or customer-facing role, with a proven track record of meeting deadlines and prioritizing tasks.
- Proficiency in Microsoft Office Suite and ability to learn new software quickly.
- Excellent interpersonal skills, with the ability to build relationships with customers, colleagues, and healthcare providers.
- A clean criminal background check and bondability.
Why Join Motion:
At Motion, we are proud to provide our employees with opportunities for growth and development, a comprehensive benefits package, and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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