Food Service Team Lead

4 weeks ago


Digby, Canada Tim Hortons's Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, including training and development
  • Establish and maintain high standards of food quality, safety, and sanitation
  • Manage inventory, ordering, and stock control to ensure efficient operations
  • Develop and implement effective work schedules and staffing plans
  • Monitor and control labor costs, ensuring optimal productivity and efficiency
  • Collaborate with other departments to ensure seamless service delivery
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records and reports, including sales, inventory, and labor data
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service or related role
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility to work varied shifts, including evenings and weekends
Work Environment

Our food service department operates in a fast-paced, dynamic environment with a focus on providing exceptional customer service and high-quality food products. As a Food Service Supervisor, you will be working in a team-oriented setting with a focus on collaboration and communication.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading food service brand


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