Senior Leasing Consultant

4 weeks ago

Toronto, Ontario, Canada Hazelview Properties Full time

About the Company:

Hazelview Properties is a leading provider of multi-family residential buildings across Canada.

We take pride in our ownership and active hands-on approach to managing our communities, fostering long-term growth for our employees, communities, and clients.

Our vision is to create value for people and places, and we invest in our people to achieve greatness.

Our Core Values:

  • Trust
  • Ambition
  • Collaboration
  • Ownership Mindset
  • Having Fun

About the Position:

The Senior Leasing Consultant reports to the Leasing Manager and leads a team of leasing professionals in an assigned portfolio of properties.

Key Responsibilities:

  • Achieve weekly/monthly sales and vacancy targets
  • Ensure all leasing consultants follow standards consistently
  • Set weekly/monthly goals and objectives for the team
  • Provide training and coaching to maximize performance
  • Inspect vacant suites daily/weekly and liaise with Operations
  • Maintain model suites to ensure all standards are consistently met
  • Participate in the development and execution of the leasing strategy
  • Conduct market surveys, analyse data, and provide pricing and market commentary
  • Provide demographic information and customer feedback to the sales & marketing team
  • Coordinate and implement an active open-house program and other marketing initiatives

Job Requirements:

  • Degree/diploma and/or an equivalent combination of education and/or experience focused in sales
  • Exposure to leasing & sales in a multi-residential or related industry would be an asset
  • 3-5 years proven history of success in a sales environment
  • Experience in a leadership role managing a sales team preferred
  • Proven experience in coaching and mentoring others to grow and succeed
  • Displays a genuine desire to help prospects in finding a new home and to help others grow and develop their skills
  • Takes initiative and makes suggestions for improving performance
  • Flexible and adaptable to constantly changing needs within the organization
  • Strong computer skills including Microsoft Office (Excel, Word) and Yardi would be an asset

Qualifications:

  • A commitment to "Best in Class" Customer Service
  • A demonstrated a high degree of integrity, diplomacy, discretion and confidentiality
  • Ability to accurately listen, understand and respond appropriately
  • Ability to work and act independently using good judgment when assessing difficult situations
  • Self-motivated individual who takes initiative, is goal and results oriented
  • Superior organizational and time management skills in order to multi-task/prioritize and work under tight timelines and meet multiple deadlines
  • Excellent problem-solving capabilities
  • Superior attention to detail and accuracy, and excellent follow-up skills
  • Excellent communication is required. Ability to speak other languages is considered an asset
  • A professional demeanor with strong communication skills
  • Ability to speak other languages is considered an asset.
  • Actively championing diversity, equity and inclusion to create an environment of belonging

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