Medical Laboratory Assistant

4 weeks ago


Toronto, Ontario, Canada LifeLabs Full time

Improve lives. Love your job. Grow your career.

Do you want to help improve patients' healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years' experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients. We are currently looking for a Medical Laboratory Assistant to join our team in a clinical setting.

As a Medical Laboratory Assistant you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients' lives. Your role will include interacting with patients, explaining the specimen collection process, and ensuring patients have followed necessary test protocol prior to specimen collection.

This is a part-time role with shifts varying from 7:00am - 5:30pm, including every Saturday shift (7:00am - 1:00pm). Shift coverage will be as needed in Toronto and Mississauga. You will work with a team of medical professionals to provide high-quality patient care.

In this role you will:

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include a graduate of an approved Laboratory Assistant program or equivalent, phlebotomy experience, excellent communication skills, good computer skills with a minimum typing speed of 40 wpm, and the ability to maintain the strictest standards of patient privacy and confidentiality.

We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. Vaccinations are highly encouraged at LifeLabs'. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service.

Vacation entitlements and employee wellness programs are available to our part-time employees. We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team and can live these values with us every day. We are a proud Canadian company with a long history of providing high-quality patient care and laboratory testing services.



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