Bilingual Customer Service Representative

1 month ago

Ottawa, Ontario, Canada Randstad Full time
Customer Service Representative - Bilingual

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team in Ottawa. As a key member of our contact centre, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met and exceeded.

About the Role

In this role, you will be responsible for:

  • Providing top-tier customer service to clients over the phone and via email
  • Assisting clients with their moving needs and resolving any issues that may arise
  • Working closely with our team to ensure seamless communication and collaboration
What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. As a Bilingual Customer Service Representative, you will have the chance to:

  • Develop your customer service skills and expertise
  • Work with a diverse range of clients and colleagues
  • Contribute to a team that is passionate about delivering exceptional service
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
What We're Looking For

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.

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