Spa Operations Manager

5 days ago


Medicine Hat, Alberta, Canada One's Nails & Spa. Ltd Full time

We are looking for a highly skilled Spa Operations Manager to join our team at One's Nails & Spa. Ltd.

The ideal candidate will have a secondary (high) school graduation certificate and 1 year to less than 2 years of experience in the industry.

Key Responsibilities
  • We require the successful applicant to arrange for maintenance and repair work, ensuring our facilities remain in good condition.
  • This role also involves assisting clients/guests with special needs, providing exceptional customer service and ensuring their comfort and satisfaction.
  • In addition, the spa operations manager will be the point of contact when emergencies arise, using their problem-solving skills to resolve issues promptly and efficiently.
  • We need someone who can monitor quality and production levels, identifying areas for improvement and implementing changes as necessary.
  • Preparation and submission of progress reports is also a key responsibility, keeping management informed of developments and successes.
  • The successful candidate will be responsible for requisitioning or ordering materials, equipment and supplies, ensuring we have everything needed to deliver exceptional services.
  • Another important aspect of this role is resolving work problems, providing technical advice and recommending measures to improve productivity and product quality.
  • We are seeking a motivated individual who can supervise, co-ordinate and schedule the activities of workers, monitoring progress and providing guidance as needed.
  • Training staff/workers in job duties, safety procedures and company policies is also an essential part of this role.
  • The spa operations manager will establish work schedules and procedures, ensuring smooth day-to-day operations and maximum efficiency.
Personal Suitability
  • We are looking for a client-focused individual with efficient interpersonal skills, able to build strong relationships with colleagues and customers alike.
  • Flexibility is essential, as is sound judgement and a high level of organisation.
  • Reliability and a commitment to teamwork are also crucial, as is a willingness to learn and adapt to changing circumstances.
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, plus benefits including health insurance and retirement savings plan.

We value our employees' contributions and provide opportunities for professional growth and development.

If you are a motivated and dedicated individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.



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