Production Operations Manager

7 days ago


Hamilton, Ontario, Canada VTRAC Consulting Corporation (WBE) Full time

VTRAC Consulting Corporation (WBE) is a leading provider of intelligent solutions in the fulfillment industry.

Estimated Annual Salary: $75,000

Job Description:

Company Overview

We are seeking an experienced Production Supervisor to oversee our fulfillment operations and ensure timely, efficient completion of customer orders. This role requires a minimum of 3 years in a similar position, ideally with experience in e-commerce and 3PL warehousing.

Responsibilities
  1. Determine necessary headcount to support area activities and meet production schedules.
  2. Oversee SLA monitoring, ensure timely product order completion, and supervise packaging processes.
  3. Follow SOPs precisely for the company's primary clients.
  4. Collaborate with Customer Service to complete special projects efficiently.
  5. Partner with the Warehouse team to meet customer product delivery schedules.
  6. Manage employee productivity and monitor production deadlines for shipments.
  7. Utilize Ship Hero to record, edit, and manage inventory flow.
  8. Identify causes of inventory discrepancies and assist in implementing corrective measures.
  9. Participate in daily management meetings.
  10. Attend weekly improvement meetings and track progress on projects.
Qualifications
  1. Minimum of 3 years' experience in a similar role.
  2. Background in e-commerce and fulfillment solutions.
  3. Preferred experience in 3PL or other warehousing/distribution.
  4. Proficient in PC skills, especially Microsoft Office Suite.
  5. Strong interpersonal and communication abilities.
  6. Able to thrive in a fast-paced environment.
  7. Knowledge of Lean Manufacturing principles.
  8. Able to work under pressure, in a Teamwork environment, Customer-focused & results oriented, attention to detail, and committed as well as focusing on continuous improvement.


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