Customer Account Manager
4 weeks ago
At Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Act as a liaison between operations, engineering, materials, sales, and the customer to ensure seamless product transactions.
- Implement solutions to maximize customer experience and financial requirements of the business unit.
- Provide leadership and mentorship to team members to ensure transaction timelines are met or exceeded.
- Build relationships with external and internal clients to drive customer satisfaction and loyalty.
- Manage accounts through sound business judgment, recalling relevant information to analyze situations and defend decisions.
- Prepare and distribute reports, order acknowledgments, estimates, and invoices as required.
- Apply project management principles to identify available resources, define scope, develop timelines, and budgets.
- Coordinate OEM warranty and resolve or assist in resolving warranty claims.
- Maintain data in the Customer Relationship Management (CRM) or (SFDC) database.
- Diploma in Business Administration, Marketing, or related discipline with two years or a Baccalaureate Degree in Business Administration, Commerce, or a related discipline.
- Strong planning, organizational, analytical, decision-making, and problem-solving skills.
- Effective communication and interpersonal skills, with the ability to adapt language to the audience.
- Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices.
- Proven commitment to professional practice, continuous professional improvement, and life-long learning.
We are a company that values our employees and customers. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Account Manager
1 month ago
Winnipeg, Manitoba, Canada Standard Aero Full timeJob Title: Customer Account LeaderAt Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional customer service.Key...
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Customer Account Manager
1 month ago
Winnipeg, Manitoba, Canada Standard Aero Full timeJob Title: Customer Account LeaderAt Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional customer service.Key...
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Customer Account Manager
3 weeks ago
Winnipeg, Manitoba, Canada Standard Aero Full timeJob Title: Customer Account LeaderAt Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional customer service.Key...
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Customer Account Manager
3 weeks ago
Winnipeg, Manitoba, Canada Standard Aero Full timeJob Title: Customer Account LeaderAt Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional customer service.Key...
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Customer Account Manager
4 weeks ago
Winnipeg, Manitoba, Canada Standard Aero Full timeJob Title: Customer Account LeaderAt Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional customer service.Key...
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Customer Account Manager
4 weeks ago
Winnipeg, Manitoba, Canada Standard Aero Full timeJob Title: Customer Account LeaderAt Standard Aero, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional customer service.Key...
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