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Director of Quality Assurance

2 months ago


Welland, Ontario, Canada Innio Full time
Job Description:

As the Director of Quality Assurance at INNIO, you will play a pivotal role in ensuring that our products and services consistently meet the highest quality standards. Your responsibilities will include:

  • Developing and implementing a strategic quality plan that aligns with INNIO's global quality standards, including an annual quality management plan and QA/QC goals and KPIs.
  • Spearheading improvement initiatives to ensure product compliance with engineering specifications throughout all phases of engine manufacturing, testing, and dispatch.
  • Utilizing Lean Six Sigma Quality engineering principles and strong leadership skills to guide, mentor, and develop team members, fostering a culture of first-time product quality, productivity improvement, and customer satisfaction.
  • Ensuring that Quality Leads, product & manufacturing engineers effectively resolve field complaints, apply necessary corrective & preventive actions within the production value stream.
  • Collaborating with functional operations leaders to ensure timely resolution of product quality issues, prioritizing customer product delivery dates.
  • Working in tandem with supplier quality management to safeguard the plant from inbound supplier quality issues.
  • Leading ongoing quality system development and process audit activities across the business unit.
  • Reporting to top management on the performance of the Quality Management System (QMS), highlighting areas for improvement.
  • Acting as a liaison with external parties, representing INNIO on matters related to the quality system.
  • Identifying potential areas of compliance vulnerability and risk, developing/implementing corrective action plans for resolution of problematic issues.
  • Driving continuous improvement and innovation in the quality control process.
  • Developing and maintaining the department budget for operating and capital expenditures.
  • Having dotted line responsibility of the Supplier Quality Engineering (SQE) organization.
Requirements:

We are seeking a highly qualified individual with:

  • A bachelor's degree in Quality, Industrial or Mechanical Engineering, with a master's degree in a related field being a plus.
  • 10+ years of experience in Quality Assurance & Quality Control, with at least half of that time leading teams.
  • Excellent communication, leadership, and project management skills.
  • Certifications such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Manager of Quality/Organizational Excellence (CMQ/OE) are a plus.
  • Hands-on experience with ISO 9001 & TS/ IATF16949 quality systems.
  • A Green Belt in Six Sigma and a solid understanding of Lean principles.
  • Strong analytical thinking, problem-solving & communication skills.
  • Excellent written/oral communication and interpersonal skills, with a customer-focused and enthusiastic approach.
  • A strong customer orientation, a sense of urgency, and a growth mindset.
  • Proven mentoring and coaching abilities, with the ability to motivate, inspire others, and drive change within the organization to meet team goals/objectives.