Academic Advisor

1 month ago

Mississauga, Ontario, Canada University of Toronto Full time

About the Role:

The Academic Advisor will provide academic advising services to undergraduate students, assisting them in making decisions affecting their academic progress at the University of Toronto Mississauga. The Advisor will provide clear, concise, and informative communications concerning student enrolment and registration policies and procedures, applying proactive and relevant strategies that focus on retention and graduation.

Key Responsibilities:

  • Advising students on the development of their educational plans
  • Keeping well-informed on University programs, policies, and procedures
  • Interpreting academic regulations, program, and degree requirements
  • Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
  • Delivering presentations to promote programs, opportunities, and/or initiatives
  • Providing proactive support to individuals in distress and making referrals to specific university services

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience
  • Minimum four years' experience working in a high-pressure, direct student services university environment
  • Experience advising students on undergraduate academic requirements, policies, and procedures
  • Experience conducting presentations and/or workshops
  • In-depth knowledge of undergraduate academic policies and procedures
  • Excellent verbal and written communication skills, including presenting and public speaking
  • Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
  • Strong commitment to diversity and the ability to function with sensitivity and respect in a multicultural/international environment
  • Demonstrated ability to maintain confidentiality and to employ tact, discretion, and good judgment
  • Proficiency in the use of MS Office, Student Information Systems (e.g., ROSI) Degree Explorer, and ability to learn new applications
  • Strong organizational and time management skills, flexibility, and ability to multi-task, capacity to handle a heavy workload, and to work well under pressure

Assets (Nonessential):

  • Experience working in the Office of the Registrar
  • Working knowledge of a student ticketing system (e.g., AskRegistrar)

Working at the University of Toronto:

The University of Toronto is a world-renowned institution, and we are committed to creating a diverse and inclusive environment that values and respects the contributions of all employees. We are an equal opportunities employer and welcome applications from qualified candidates who share our commitment to excellence and diversity.

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