Customer Success Manager
2 days ago
The Customer Success Manager is a key role at Exchange Solutions, responsible for ensuring the success of our clients by delivering exceptional customer experiences and driving business growth. This role requires a strong understanding of our clients' business objectives and the ability to develop and implement strategies that meet their needs.
Key Responsibilities:- Develop and maintain strong relationships with clients to understand their business needs and goals.
- Work closely with cross-functional teams to develop and implement client success strategies.
- Monitor and analyze client performance data to identify areas for improvement and develop plans to address them.
- Collaborate with sales and marketing teams to identify new business opportunities and develop strategies to pursue them.
- Provide exceptional customer service and support to clients, responding to their needs and concerns in a timely and professional manner.
- Post-secondary education, with a degree focused on business or marketing.
- A minimum of 5 years related experience in loyalty, marketing, payments, or business analysis.
- Strong business acumen and ability to develop and implement client success strategies.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Ability to analyze data and develop insights to inform business decisions.
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Senior Customer Engagement Marketing Manager
1 month ago
Canada Customer Labs Full time $106,250 - $137,500Customer Labs is at the forefront of the Connected Operations Cloud, a transformative platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational enhancements. Our mission is to enhance the safety, efficiency, and sustainability of the physical operations that drive our...
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Customer Success Manager
2 days ago
Canada Forward Media Marketing Full timeCustomer Success ManagerForward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We're seeking a results-driven Customer Success Manager to join our team.Position OverviewAs a Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our clients. You will be the primary point of...
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Customer Success Manager
2 days ago
Canada Forward Media Marketing Full timeCustomer Success ManagerForward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We're seeking a results-driven Customer Success Manager to join our team.Position OverviewAs a Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our clients. You will be the primary point of...
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Customer Success Manager
3 days ago
Canada Forward Media Marketing Full timeCustomer Success ManagerForward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We're seeking a results-driven Customer Success Manager to join our team.Position OverviewAs a Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our clients. You will be the primary point of...
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Customer Success Manager
3 days ago
Canada Forward Media Marketing Full timeCustomer Success ManagerForward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We're seeking a results-driven Customer Success Manager to join our team.Position OverviewAs a Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our clients. You will be the primary point of...
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Customer Success Manager
3 weeks ago
Canada IG Full timeJob Title: Customer Success ManagerCompany Overview: IG, a global high-growth business, is revolutionizing customer experience with its next-generation CCaaS platform.Job Summary: We are seeking a skilled Customer Success Manager to join our team and become the primary owner of key regional customer relationships.Key Responsibilities:Collaborate closely with...
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Customer Success Manager
3 weeks ago
Canada IG Full timeJob Title: Customer Success ManagerCompany Overview: IG, a global high-growth business, is revolutionizing customer experience with its next-generation CCaaS platform.Job Summary: We are seeking a skilled Customer Success Manager to join our team and become the primary owner of key regional customer relationships.Key Responsibilities:Collaborate closely with...
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Customer Success Manager
3 weeks ago
Canada Ten Thousand Coffees Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Ten Thousand Coffees. As a key member of our customer success team, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesCustomer Retention & Growth: Develop a deep understanding of customers' business challenges and industry...
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Customer Success Manager
3 weeks ago
Canada Ten Thousand Coffees Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Ten Thousand Coffees. As a key member of our customer success team, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesCustomer Retention & Growth: Develop a deep understanding of customers' business challenges and industry...
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Customer Success Manager
1 week ago
Canada Ten Thousand Coffees Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Ten Thousand Coffees. As a key member of our customer-facing team, you will be responsible for driving customer adoption, engagement, and retention. Your primary goal will be to ensure our customers achieve their business objectives through our platform.Key...
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Customer Success Manager
1 week ago
Canada Ten Thousand Coffees Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Ten Thousand Coffees. As a key member of our customer-facing team, you will be responsible for driving customer adoption, engagement, and retention. Your primary goal will be to ensure our customers achieve their business objectives through our platform.Key...
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Customer Success Manager
5 days ago
Canada Forward Media Marketing Full timeAbout UsForward Media Marketing is a dynamic lead generation marketing agency based in Montreal, specializing in delivering high-quality leads to painting businesses. We're committed to providing exceptional service, results, and communications.Job Title: Customer Success ManagerAs a Customer Success Manager at Forward Media Marketing, you will play a...
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Customer Success Manager
5 days ago
Canada Forward Media Marketing Full timeAbout UsForward Media Marketing is a dynamic lead generation marketing agency based in Montreal, specializing in delivering high-quality leads to painting businesses. We're committed to providing exceptional service, results, and communications.Job Title: Customer Success ManagerAs a Customer Success Manager at Forward Media Marketing, you will play a...
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Customer Success Manager
2 days ago
Canada Forward Media Marketing Full timeJob Title: Customer Success ManagerForward Media Marketing is a fast-growing lead generation marketing agency for painting businesses based out of Montreal. We're seeking a results-driven Customer Success Manager to join our growing team.Key Responsibilities:Manage communication with clients, delivering reports and fostering strong relationships.Collaborate...
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Customer Success Manager
2 days ago
Canada Forward Media Marketing Full timeJob Title: Customer Success ManagerForward Media Marketing is a fast-growing lead generation marketing agency for painting businesses based out of Montreal. We're seeking a results-driven Customer Success Manager to join our growing team.Key Responsibilities:Manage communication with clients, delivering reports and fostering strong relationships.Collaborate...
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Customer Success Manager
3 weeks ago
Canada Ten Thousand Coffees Full timeWe’re Ten Thousand Coffees (10KC), the only all-in-one social learning and mentorship software focused on facilitating workplace connections and conversations that drive performance. Organizations rely on 10KC to build key relationships between employees to transfer critical knowledge and develop new skills resulting in increased innovation, productivity,...
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Customer Success Manager
3 weeks ago
Canada Ten Thousand Coffees Full timeWe’re Ten Thousand Coffees (10KC), the only all-in-one social learning and mentorship software focused on facilitating workplace connections and conversations that drive performance. Organizations rely on 10KC to build key relationships between employees to transfer critical knowledge and develop new skills resulting in increased innovation, productivity,...
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Customer Success Manager
5 days ago
Canada Forward Media Marketing Full timeAbout UsForward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We specialize in delivering high-quality leads to our clients and are dedicated to providing exceptional service, results, and communications.Job Title: Customer Success ManagerWe are seeking a fun, communicative, and results-driven Customer Success Manager...
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Customer Success Manager
5 days ago
Canada Forward Media Marketing Full timeAbout UsForward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We specialize in delivering high-quality leads to our clients and are dedicated to providing exceptional service, results, and communications.Job Title: Customer Success ManagerWe are seeking a fun, communicative, and results-driven Customer Success Manager...
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Customer Success Manager
6 days ago
Canada Forward Media Marketing Full time{"Job Title": "Customer Success Manager", "About Us": "Forward Media Marketing is a fast-growing lead generation marketing agency based in Montreal. We specialize in delivering high-quality leads to our clients and providing exceptional service, results, and communications.", "Position Overview": "As a Customer Success Manager at Forward Media Marketing, you...