Sales Development Representative

3 weeks ago

Edmonton, Alberta, Canada Refrigerative Supply Limited Full time

About Refrigerative Supply Limited

We are a leading distributor of equipment and parts to the HVAC & Refrigeration trade. Founded in 1945, our mission is to provide exceptional customer service, knowledgeable staff, and a well-stocked inventory.

Scope of the Position

The Sales Development Representative will be responsible for promoting positive relationships with clients to ensure future business and profitability.

Duties & Responsibilities

  • Develop new customer accounts by cold-calling various locations within designated areas
  • Establish systematic customer contact to provide ongoing information about new equipment and systems according to an approved schedule
  • Visit and support new customer accounts
  • Develop multiple relationships with key players in customer operations
  • Perform market analysis to ascertain current opportunities and identify customer needs and uses
  • Implement marketing programs for the full range of products carried by Refrigerative Supply
  • Attend sales and product meetings
  • Study and learn about new products
  • Maintain sales volume and gross profit level at budgeted levels or better
  • Visit customers on site to assist in troubleshooting, address concerns, and follow up on job progress
  • Maintain records of sales, customer information, and requests
  • Collaborate with other staff to provide assistance and support

Requirements

  • Candidate must have at least 3-5 years prior HVAC outside sales experience
  • Excellent customer service skills
  • Valid Class 5 driver's license
  • Demonstrates effective selling methods
  • Possesses knowledge of HVAC systems and ability to discuss with customers
  • Working knowledge of how to process orders, quotes, credits, and back orders on the computer
  • Understands basic inventory, warehousing, and stocking procedures
  • Ability to handle multiple tasks
  • Works easily with others in a high-paced work environment
  • Effective communication skills (verbal, written, and listening)
  • Energetic and self-motivated
  • Maintain a business-like manner at all times
  • Dedicated to continuous improvement
  • Basic Microsoft Office skills

Why Work with Us

As a leading company in the air conditioning, refrigeration, and heating sectors for over 75 years, we know that talented people are essential to our success. We provide an environment where employees can leverage their skills, talents, experience, and interests to grow professionally and build rewarding careers.

We are an equal opportunities employer and appreciate the interest of all applicants; however, only those selected will be contacted.

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