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Property Claims Analyst
2 months ago
About the Role
We are seeking a highly skilled Property Claims Analyst to join our Claims Strategy and Transformation team in the West. As a key member of our team, you will play a critical role in analyzing and resolving property claims, ensuring that our customers receive fair and timely settlements.
Key Responsibilities
- Complete monthly claims file audits through the Internal File Review program, identifying areas for improvement and opportunities for process streamlining.
- Analyze and present complex data to stakeholders, providing actionable insights and recommendations to drive business growth.
- Build and maintain strong relationships with cross-functional teams, including claims, underwriting, and risk management.
- Develop and implement business practices and tools to improve claims handling and reduce leakage.
- Provide coaching and training to claims teams on technical property claims handling aspects.
- Participate in the development of department initiatives and contribute to the growth and success of our claims organization.
Requirements
- 5+ years of claims adjusting experience, with a focus on commercial property.
- Experience with additional lines of business considered an asset.
- Experience in quality assurance considered an asset.
- CIP completed or in progress (preferred).
- Excellent written and verbal communication skills, with the ability to effectively present information and influence decisions.
- Excellent analytical skills and high attention to detail.
- Strategic thinker with the ability to drive results and influence stakeholders.
- Superior problem-solving and persuasion skills.
- Forward thinking, with an innovative mindset.
- Working knowledge of claims systems and Microsoft Office programs (Excel, PowerPoint, Word).
- Self-driven and highly organized, with the ability to prioritize work and exercise independent thinking.
- Ability to quickly pivot and adapt in an ever-evolving business.
What We Offer
- A comprehensive financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements, including the possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
- A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different.
