IT Service Desk Lead

2 weeks ago


Windsor, Ontario, Canada Accu-staff Resource Systems Enterprises LTD Full time
Overview

We are a leader in the automotive manufacturing industry, and we are seeking an IT Service Desk Lead to join our dynamic team in Windsor, ON.

Compensation

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience. We also offer competitive benefits, including excellent health and dental plans.

Job Description

This role will provide systems analysis, technical support, and strategic planning on all Corporate Information Systems. As the IT Service Desk Lead, you will be responsible for providing remote and onsite client hardware and software support to all network users, as well as assisting with network server support and maintenance.

You will work closely with other teams to ensure the smooth operation of our information systems. Your duties will include assembling, configuring, and deploying new and repaired computer systems to required company locations, assisting in the development, implementation, and enforcement of network policies and procedures, analyzing information systems processes, and proposing solutions to improve performance and efficiency.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Technical training in information systems or a related field
  • A degree in information systems or a related engineering program
  • 2-3 years of experience supporting computers in a network environment
  • Experience with Windows 10, Office 2019, and Active Directory
  • Knowledge of Windows and MS Office products
  • Understanding of MS Active Directory and networking principles
Benefits

In addition to the competitive salary and benefits package, you will enjoy working in a dynamic, fast-growing environment where your skills and ideas are valued. We are committed to promoting career growth and offering opportunities for professional development.

About Us

Accu-staff Resource Systems Enterprises LTD is a respected employer in the automotive manufacturing industry, known for our commitment to excellence and innovation. We strive to create a positive work environment that supports the well-being and success of our employees. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.


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