Library Assistant

5 days ago

Surrey, British Columbia, Canada Kwantlen Polytechnic University Full time

Job Overview:

Kwantlen Polytechnic University Library is seeking an On-call Library Assistant to provide circulation services and front line support at the Cloverdale, Richmond, Surrey, and Langley Campus Libraries.

Key Responsibilities:

  • Provide circulation services, including checking out and returning materials, answering research questions, and resolving patron issues.
  • Assist with front line support, including answering phone calls, responding to emails, and providing general information about library services.
  • Work collaboratively with library staff to achieve departmental goals and objectives.
  • Develop and maintain knowledge of library policies, procedures, and services.
  • Provide excellent customer service, responding to patron needs and concerns in a professional and courteous manner.

Requirements:

  • Completion of a two-year Library Technician diploma from a publicly accredited post-secondary institution or combination of equivalent education, training, and experience.
  • Experience using an integrated library system.
  • Ability to use tact and discretion with a variety of people and situations and work in a team environment.
  • Demonstrated ability to communicate in English, both verbally and in writing.
  • Demonstrated keyboarding skills, understanding of computer concepts and terminology, and experience with word processing software and file management systems.
  • Demonstrated knowledge of library classification systems.
  • Ability to work with a minimum of direct supervision to establish priorities, achieve deadlines, problem solve, and function well under pressure.
  • Previous experience working in a public services environment.
  • Ability to lift 30-50 pounds and move materials on carts.

Working Conditions:

The successful candidate will work in a fast-paced library environment, providing services to a diverse population of students, faculty, and staff. The position requires the ability to work independently and as part of a team, with a high level of flexibility and adaptability.

Salary Information:

Annual salary increases are based on hours worked and anniversary dates.

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