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Library Operations Assistant

2 months ago

Surrey, British Columbia, Canada Kwantlen Polytechnic University Full time
Job Overview

We are seeking a highly skilled and detail-oriented Library Assistant to join our team at Kwantlen Polytechnic University. As a key member of our library staff, you will provide exceptional customer service and support to students, faculty, and staff.

Key Responsibilities
  • Provide circulation services, including checking out and returning library materials, processing payments, and answering patron inquiries.
  • Assist with front-line support, including responding to phone and email inquiries, resolving technical issues, and providing general information about library services and resources.
  • Work collaboratively with library staff to maintain a welcoming and inclusive environment, ensuring that all patrons have access to the resources and services they need.
  • Develop and maintain knowledge of library policies, procedures, and systems, including integrated library systems and other software applications.
  • Participate in ongoing training and professional development to stay current with best practices and emerging trends in library services.
Requirements
  • Completion of a two-year Library Technician diploma from a publicly accredited post-secondary institution or combination of equivalent education, training, and experience.
  • Experience using integrated library systems and other software applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work independently and as part of a team, with a strong commitment to customer service and teamwork.
  • Physical ability to lift 30-50 pounds and move materials on carts.
What We Offer

Kwantlen Polytechnic University offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.