Technical Support Specialist

9 hours ago

Vaughan, Ontario, Canada Value Mobile Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Value Mobile. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities:
  • Respond to customer inquiries and resolve technical issues via phone, email, or chat.
  • Provide technical guidance and support to customers, including troubleshooting and resolving complex technical issues.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with the latest technology trends and advancements to provide expert-level support.
Requirements:
  • 2+ years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of computer systems, networks, and software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Language:

English

Work Hours:

40 hours per week

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