Concierge Assistant

1 day ago

Port Coquitlam, British Columbia, Canada Sienna Senior Living Full time
Concierge Job Description

At Sienna Senior Living, we're committed to providing exceptional experiences for our residents and their families. As a Concierge, you'll play a critical role in delivering this promise.

Key Responsibilities:
  • Respond to resident and visitor inquiries in a diplomatic and timely manner, utilizing problem-solving and complaint resolution skills.
  • Promote excellent customer service in all interactions with visitors, families, residents, and team members.
  • Greet visitors and ensure their needs are addressed in a pleasant and unhurried fashion, conducting mini tours as needed.
  • Provide clerical and computer support to managers as requested.
  • Complete records to support cash transactions related to guest and team member meal vouchers/tickets.
  • Perform other duties as assigned.
Requirements:
  • Grade 12 education.
  • Excellent verbal and written communication skills.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multitask.
  • Computer proficiency with MS Office, specifically Excel, Word, and PowerPoint.
  • Successful completion of a Vulnerable Sector Check.
Preferred Qualifications:
  • Additional applied courses in office administration.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. We welcome applications from diverse candidates and will provide support for accommodations throughout the recruitment, selection, and assessment process.

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