Preventative Maintenance Agreement Sales Specialist

1 week ago

PointeClaire, Quebec, Canada Mircom Group Of Companies Full time

Job Summary:

Mircom Group Of Companies is seeking a highly motivated and resourceful PMA Sales and Service Representative with a proven sales record and a general understanding of fire alarm, security, and telephone access systems.

The successful candidate will be responsible for identifying and obtaining new sales for PMA service and inspectors, developing and upselling new and existing accounts, and establishing relationships with building owners, property management companies, and industry insiders.

Key Responsibilities:

  1. Identify and obtain new sales for PMA service and inspectors.
  2. Develop and upsell new and existing accounts by checking customers' buying history and proactively contacting existing customers to ensure orders are handled accurately and in a timely manner.
  3. Target new business opportunities using industry contacts and expertise.
  4. Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales, and direct marketing efforts to present Mircom products and services and solicit new business.
  5. Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales, and marketing efforts.
  6. Develop innovative solutions using Mircom products and services to competitively meet customer needs.
  7. Develop a win/pricing strategy based on market and customer knowledge.
  8. Sell new service agreements on all company products and services.
  9. Meet directly with customers to establish their needs and drive overall sales process.
  10. Create proposals for service agreements, test inspections, and preventive maintenance.
  11. Quote sales agreements for customers with technical accuracy and within company pricing guidelines.
  12. Maintain client rapport by understanding current and future needs and responding promptly.
  13. Identify and resolve customer concerns and issues accurately and efficiently and in a timely manner.
  14. Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
  15. Acquire and maintain sound knowledge of all product lines and services offered.

Requirements and Skills:

  1. Proven B2B sales with strong prospecting skills including telephone and in-person cold calling.
  2. Self-starter.
  3. Highly motivated.
  4. Aptitude for learning.
  5. Excellent interpersonal skills and effort at building relationships with a strong service orientation.
  6. Solid team player.
  7. Must be willing to travel for customer calls.
  8. Advanced sales skills and ability to develop customer solutions.
  9. Goes beyond job requirements to seek opportunities and generate ideas for improvements.
  10. Proficient computer skills.
  11. Minimum 3+ years of technical sales experience, including but not limited to fire & life safety industry.
  12. Strong oral and written communication skills (English).
  13. Post-secondary education (sales or technical degree/diploma).
  14. Excellent presentation skills.
  15. Experience with preparing thorough quotes.
  16. Knowledge of fire alarm industry and/or technology, OFC fire code, and building codes considered an asset.
  17. Must possess a car and hold a valid driver's license.

What Mircom Offers:

  1. A great working environment with opportunities for career advancement.
  2. Competitive salary.
  3. Group Insurance benefits.
  4. Company RRSP program.

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