Client Service Account Representative

2 weeks ago


Ottawa, Ontario, Canada Aqua Brilliance Solutions Full time

Job Title: Client Service Account Representative

Job Summary:

Aqua Brilliance Solutions is seeking a Client Service Account Representative to join our team. As an industry leader in environmental solutions, we are looking for a motivated individual to conduct in-home environmental solutions testing and assist homeowners in diagnosing potential issues.

Responsibilities:

  • Conduct in-home environmental solutions testing and assist homeowners in diagnosing potential issues.
  • Perform effective in-home presentations that demonstrate, educate, and entertain customers on our products.
  • Inspect where required equipment should be installed and calculate installation costs.
  • Maintain relationships with customers.
  • Engage with members, prospects, and customers to gather pertinent information and prioritize customer needs.
  • Communicate weekly work schedule and lead status to National Sales Manager.
  • Process orders according to established procedures and collect payment from customers.
  • Participate in company post-sale consumer program and schedule appointments to visit customers.
  • Maintain a professional appearance and attitude reflecting the company's dedication to professionalism.
  • Communicate effectively with internal departments to ensure superior customer service.

Requirements:

  • No experience necessary as we will provide paid training by a certified trainer.
  • Ability to work a 5-day work week with no Saturdays or Sundays.
  • Own vehicle required for transportation to and from customer appointments.
  • Professional appearance and attitude.

Compensation:

$85,000 - $95,000 per year paid on a weekly basis plus benefits and an attractive bonus structure.



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