Customer Service Manager
1 week ago
About Linen Chest
Linen Chest is a family-owned business that prioritizes the well-being of its employees. We offer a supportive work environment where our talents are recognized and appreciated.
Job Summary
We are seeking a skilled Customer Service Manager to join our team at Linen Chest. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading by example, and motivating your team to achieve excellence.
Key Responsibilities
- Lead and motivate a team of cashiers to provide outstanding customer service
- Ensure a smooth and efficient checkout process
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve sales goals and improve overall store performance
- Provide coaching and training to team members to enhance their skills and knowledge
Requirements
- Excellent customer service skills and a passion for delivering exceptional experiences
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of cash handling procedures and ability to manage cash accurately
- Experience in a retail or customer-facing role
What We Offer
- A supportive and inclusive work environment
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application to join our team at Linen Chest.
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