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Customer Service Manager
2 months ago
Walmart Canada is seeking a skilled Customer Service Manager to lead our front-end operations and provide exceptional customer service. As a key member of our team, you will be responsible for ensuring a positive shopping experience and customer loyalty.
Key Responsibilities:- Ensure safe work processes and emergency procedures are followed.
- Handle customer and associate concerns and provide guidance as required.
- Monitor front-end associates and provide training on systems and company procedures.
- Oversee purchase, return, and exchange transactions and ensure compliance with company guidelines.
- Prepare registers for opening and closing daily and maintain front-end cash levels.
- Oversee and promote company sponsor programs and initiatives.
Outlined below are the required minimum qualifications for this position.
Preferred Qualifications:Outlined below are the optional preferred qualifications for this position.
Walmart Canada is committed to providing a positive and inclusive work environment for all associates.
About Walmart Canada:Walmart Canada is a leading retailer in the country, dedicated to providing exceptional customer service and value to our customers.
