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Commercial Claims Specialist

1 month ago

Markham, Ontario, Canada Gallagher Full time

Job Summary

We are seeking a highly skilled Commercial Claims Advocate to join our Ontario Claims Team at Gallagher. As a key member of our team, you will work directly with clients to receive and advocate for claims results in a Commercial Insurance setting.

Key Responsibilities

  • Intake of Commercial Lines clients' new claims and reporting to the insurance company
  • Providing claims counselling to insureds as required in a professional and conscientious manner
  • Inputting data using Applied EPIC BMS system and review as required
  • Maintaining, coordinating and updating client files
  • Communicating with adjusters and insureds with respect to open claims
  • Liaising between insured and insurance carrier where appropriate
  • Providing advocacy on claims, on client's behalf with insurers
  • Processing incoming mail in a timely fashion
  • Attending company sponsored seminars and educational activities needed to maintain product knowledge and expertise
  • Participating in special Claims projects as required

Requirements

  • Completion of post-secondary education; Business Insurance program an asset
  • RIBO Licensed or have the ability to acquire RIBO license within 90 days of beginning is a requirement to join our team
  • CAIB or CIP designation or courses completed towards industry designations an asset
  • Proficient in Microsoft Office products (Word, Excel, Outlook)
  • Ability to efficiently use Broker Management software, followup systems and electronic filing systems
  • High attention to detail and accuracy
  • Excellent time management and organization skills
  • Ability to multi‐task between a variety of tasks, projects, and deadlines
  • Comprehensive and effective verbal/written communication skills
  • Client service and/or claims experience within a Commercial Insurance environment

What We Offer

  • Competitive salary
  • Great teams and exciting career opportunities
  • Flexible medical & dental coverage to meet your household's needs
  • Life, Dependent Life and AD & D Insurance options
  • Retirement savings including RRSP including a company match, TFSA, pension and more
  • Employee Stock Purchase Plan
  • Other benefits include: Educational expense reimbursement, Employee assistance programs, Discounted gym membership (GoodLife Fitness), Opportunity for flexible work arrangements, Paid sick days & personal days, Paid Time Off to Volunteer, Employee education recognition program, Employee referral bonus program, LifeWorks Employee Assistance Program, Matching Gift Program