Service Coordinator
1 month ago
Job Summary
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Rentokil-Terminix Canada. As a Service Coordinator, you will play a critical role in scheduling service calls and routing service technicians to ensure timely and effective delivery of our services.
Key Responsibilities
- Coordinate service calls and schedule appointments with customers and technicians
- Communicate effectively with technicians and customers to ensure seamless service delivery
- Provide logistical support to technicians and maintain accurate records of service calls
- Escalate issues to management as needed and provide solutions to resolve customer concerns
- Collaborate with operations managers and branch managers to share information and address technician concerns
Requirements
- 2+ years of experience in customer service or a related field
- Excellent communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Intermediate proficiency in MS Office and Google Suite
- Strong analytical skills and attention to detail
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us
Rentokil-Terminix Canada is a leading provider of pest control services to the property management sector. We pride ourselves on delivering exceptional customer service and providing innovative solutions to our customers.
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