Service Coordinator

1 month ago


Lower Sackville, Nova Scotia, Canada Rentokil Initial Full time

Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Rentokil-Terminix Canada. As a Service Coordinator, you will play a critical role in scheduling service calls and routing service technicians to ensure timely and effective delivery of our services.

Key Responsibilities

  • Coordinate service calls and schedule appointments with customers and technicians
  • Communicate effectively with technicians and customers to ensure seamless service delivery
  • Provide logistical support to technicians and maintain accurate records of service calls
  • Escalate issues to management as needed and provide solutions to resolve customer concerns
  • Collaborate with operations managers and branch managers to share information and address technician concerns

Requirements

  • 2+ years of experience in customer service or a related field
  • Excellent communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Intermediate proficiency in MS Office and Google Suite
  • Strong analytical skills and attention to detail

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Us

Rentokil-Terminix Canada is a leading provider of pest control services to the property management sector. We pride ourselves on delivering exceptional customer service and providing innovative solutions to our customers.



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