Workday Engagement Manager

1 month ago

Old Toronto, Ontario, Canada Kainos Group plc Full time
Sr. Workday Engagement Manager - Greater Toronto Area

Kainos is seeking a highly skilled Workday Engagement Manager to join our team in the Greater Toronto Area. As a key member of our delivery team, you will be responsible for managing the successful implementation of Large Enterprise Workday solutions for our customers.

Main Responsibilities:

  • Commercially manage the implementation of global Workday programs from pre-sales through implementation to handover to AMS.
  • Act as the key client interface between functional and technical teams and the client, providing domain expertise and thought leadership.
  • Lead and support blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
  • Agree objectives, outputs, milestones, and timescales with clients, together with associated contract and commercial terms.
  • Identify requirements, business processes, application configurations, testing plans, and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
  • Create well-structured and accurate deliverables and present to client steering level groups to secure proposed recommendations and agreement.
  • Identify and action opportunities to win business, including negotiating and closing at a senior client level.

Requirements:

  • Experience in implementing back-office systems with direct experience in the successful delivery of solutions within a consulting environment/IT services environment.
  • Full lifecycle project management experience, from initial opportunity through to requirement development/definition, functional solution design, implementation, data migration, system testing, user acceptance testing, go-live, and service management.
  • Excellent customer focus, able to assess customer needs, build relationships, and manage customer expectations.
  • Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
  • Excellent commercial management, influencing, and negotiation skills.
  • Excellent communication skills, able to communicate with customers and colleagues with impact and credibility.
  • An emerging role model within Kainos and the wider Workday ecosystem.
  • Excellent business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work, and change requests.
  • Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
  • Ability to work to tight deadlines and make sensible decisions under pressure, taking a balanced view of customer demands and Kainos commercials.
  • Ability to widen and maintain a network of external contacts.
  • Understanding of risk management and able to manage risk.
  • Able to travel to customer sites in the same region (minimal out-of-region travel may also be required).
  • Support the operations function to ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences.

Desirable:

  • Professional qualifications where applicable in your capability.
  • Develop and deliver products/offerings and services that differentiate Kainos in the marketplace.
  • Identify talent for rapid development within the capability.
  • Experience of managing, mentoring, and developing teams.
  • Working with Workday or other SaaS delivery methodologies.
  • PRINCE2 (or similar) certification.
  • Strong functional domain expertise, including areas such as HR and Finance (including Payroll).

Kainos is a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos, your ideas are heard and valued, and you'll leave a legacy that you can feel proud of. We believe in the power of diversity, equity, and inclusion and are committed to building a team that is as diverse as the world we live in.

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