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Workday Engagement Manager
2 months ago
At Kainos Group plc, we're seeking a highly skilled Workday Engagement Manager to join our team. As a key member of our delivery team, you'll be responsible for managing the successful implementation of Large Enterprise Workday solutions for our customers.
Main Responsibilities:
As a Workday Engagement Manager, you'll work closely with customer business teams and internal delivery teams to drive the scope, definition, and delivery of solutions that meet customer needs and are commercially viable. Your key responsibilities will include:
- Commercially managing the implementation of global Workday programs from pre-sales through implementation to handover to AMS (Application Management Services).
- Acting as the key client interface between functional and technical teams and the client, providing domain expertise and thought leadership.
- Leading and supporting blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
- Agreeing objectives, outputs, milestones, and timescales with the client, together with associated contract and commercial terms.
- Identifying requirements, business processes, application configurations, testing plans, and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
- Creating well-structured and accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.
- Identifying and acting on opportunities to win business, including negotiating and closing at a senior client level.
Requirements:
To be successful in this role, you'll need:
- Experience in implementing back-office systems with direct experience in the successful delivery of solutions within a consulting environment or IT services environment.
- Full lifecycle project management experience, from initial opportunity through to requirement development/definition, functional solution design, implementation, data migration, system testing, user acceptance testing, go-live, and service management.
- Excellent customer focus, able to assess customer needs, build relationships, and manage customer expectations.
- Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
- Excellent commercial management, influencing, and negotiation skills.
- Excellent communication skills, able to communicate with customers and colleagues with impact and credibility.
- Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
- Ability to work to tight deadlines and make sensible decisions under pressure, taking a balanced view of customer demands and Kainos commercials.
- Ability to widen and maintain a network of external contacts.
- Understanding of risk management and able to manage risk.
Desirable:
We're looking for someone with:
- Professional qualifications where applicable in your capability.
- Experience of managing, mentoring, and developing teams.
- Working with Workday or other SaaS delivery methodologies.
- PRINCE 2 (or similar) certification.
- Strong functional domain expertise, including areas such as HR and Finance (including Payroll).
We're committed to building a diverse and inclusive team, where everyone is valued and respected. If you're passionate about delivering exceptional results and making a real impact, we'd love to hear from you.
