Client Care Specialist

1 week ago

Dawson Creek, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly skilled and motivated Client Care Specialist to join our team at HUB International Canada West ULC (Canada West). As a Client Care Specialist, you will play a critical role in providing exceptional client service and support to our clients in the personal insurance sector.

Key Responsibilities
  • Engage with clients to understand and advise on their insurance needs, providing personalized solutions to meet their unique requirements.
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Process and conduct renewals, ensuring policies are processed and issued accurately and in a timely manner.
  • Meet and exceed sales and retention goals, driving business growth and revenue.
  • Stay up-to-date with industry developments and product knowledge, ensuring you are equipped to provide expert advice to clients.
Requirements
  • Minimum 1-year experience in personal insurance or a related field.
  • Level 2 General Insurance License is an asset, but not required.
  • Proven ability to deliver exceptional client service and support.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Industry designation (CIP, CAIB, CRM, General Insurance & Risk Management Diploma) is considered an asset.
What We Offer
  • A competitive salary range of $40,000.00 to $50,000, based on experience and qualifications.
  • A comprehensive benefits package, including extended health benefits, disability insurance, RRSP matching, and paid-time-off benefits.
  • Opportunities for career growth and professional development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals.
About HUB International Canada West ULC (Canada West)

HUB International Canada West ULC (Canada West) is a leading insurance brokerage firm, providing a wide range of insurance and risk management solutions to individuals, families, and businesses. We are committed to delivering exceptional client service and support, and we are seeking a talented and motivated individual to join our team.

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