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Department Manager
2 months ago
We are seeking a highly skilled and experienced Department Manager to join our team at No Frills. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the efficient running of our store.
Key Responsibilities- Customer Service: Provide outstanding customer service to our valued customers, ensuring their needs are met and exceeded.
- Store Operations: Oversee the daily operations of the store, including managing cash office procedures, analyzing reports, and implementing solutions to improve productivity and efficiency.
- Team Management: Lead and manage a team of direct reports, providing guidance, support, and coaching to ensure they have the skills and knowledge needed to succeed.
- Inventory Management: Ensure accurate and efficient inventory management, including receiving, stocking, and maintaining inventory levels.
- Loss Prevention: Identify and implement strategies to minimize loss and protect company assets.
- Communication: Communicate effectively with team members, management, and customers to ensure seamless operations and resolve any issues that may arise.
- Availability: Be available to work a variety of shifts, including days, nights, weekends, and holidays.
- Customer Service: Demonstrate a commitment to providing exceptional customer service and a positive shopping experience.
- Technical Skills: Possess strong technical knowledge of front-end operations, including cash handling, inventory management, and loss prevention.
- Leadership: Have 1-3 years of progressive management experience, preferably in a retail environment.
- Problem-Solving: Possess strong problem-solving skills, including conflict management, issue resolution, and team building.
- Communication: Demonstrate excellent verbal and written communication skills, including active listening and interpersonal skills.
We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
