Medical Laboratory Technician

3 days ago

Welland, Ontario, Canada LifeLabs Full time

We are proud to be recognized as one of Canada's Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

As a Medical Laboratory Technician - Patient Care Specialist, you will play a crucial role in patient care and our business. Your responsibilities will include:

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

You will bring to the role:

  • A graduate of an approved Laboratory Assistant program or equivalent.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem-solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

  • Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
  • Retirement Savings Plan
  • Vacation and Wellness Days
  • Employee Wellness and Giving Programs: Our award-winning mental, physical, and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
  • Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

This is an important role in patient care and our business, and we offer a competitive salary range of $24.02-$28.05 per hour, based on your qualifications and experience. If you're passionate about empowering healthier Canadians and making a meaningful impact on people's lives, apply today

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