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Business Operations Manager
1 month ago
We are seeking an experienced Business Operations Manager to join our team at Ontario Inc. O/A Circle K. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our retail stores.
Job Description- Key Responsibilities:
- Direct and control daily store operations, ensuring seamless execution of business plans and strategies.
- Plan and organize daily operations, including staffing, inventory management, and customer service.
- Manage staff and assign duties, providing guidance and support to ensure high-performance teams.
- Study market research and trends to determine consumer demand, potential sales volumes, and competitor impact on sales.
- Determine merchandise and services to be sold, implementing effective pricing and credit policies.
- Locate, select, and procure merchandise for resale, ensuring quality and value.
- Develop and implement marketing strategies to drive sales and increase brand awareness.
- Plan budgets and monitor revenues and expenses, making data-driven decisions to optimize performance.
- Determine staffing requirements, recruit, hire, and supervise staff and/or volunteers, fostering a positive work environment.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating exceptional problem-solving skills.
- Conduct performance reviews, providing constructive feedback and coaching to enhance employee growth and development.
- Education:
- Bachelor's degree in Business Administration, Management, or related field.
- Experience:
- Minimum 2 years of experience in retail management or a related field, with a proven track record of success.
This is a fast-paced environment requiring strong organizational and communication skills, attention to detail, and the ability to work under pressure. Standing for extended periods is also required.
Salary InformationThe estimated salary for this role is $60,000 - $80,000 per year, based on industry standards and location.