Trained Service Development Specialist

2 weeks ago


Vancouver, British Columbia, Canada Ford Motor Company Full time

About Ford Motor Company

Ford of Canada has eight Service Training Centres across the country, staffed by expert instructors who assume responsibility for scheduling and training technicians. This includes assuming responsibility for the primary assigned Service Training School, regional contact for service training related expertise and support, and providing support to Technical Training and Service Support activities within National Service Operations.

Key Responsibilities

As a Trained Service Development Specialist, you will have the opportunity to make a crucial difference in the experience of customers and dealers by providing hands-on service technical training to dealership technicians. Courses are delivered mainly in an in-person classroom setting as well as a remote or distance learning format using video-conferencing systems. Travel to support training needs at other locations is required.

Essential Skills and Qualifications

  • Certified Automotive Technician with Industry and/or Ford Accreditation
  • Technical Automotive Training experience is an asset
  • Experience in truck diesel engine repairs is an asset
  • Good written and oral communications skills
  • Strong communication and organizational skills
  • Ability to set schedules; manage time and multiple priorities
  • 'High-energy', persistent self-starter with the ability to proactively take responsibility for key programs
  • A good work ethic and ability to work independently
  • Ability to build strong relationships with internal stakeholders

Preferred Qualifications

  • Bilingual (English/French) is beneficial
  • Proficient in Office365 (Word, Excel, PowerPoint)

Benefits and Compensation

The estimated salary for this position is between $80,000 - $120,000 annually, commensurate with experience. As a valued member of our team, you will receive a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous retirement plan. You will also have access to ongoing training and development opportunities to enhance your skills and career growth.

EEO and Accommodations

Ford of Canada is an Equal Opportunity Employer committed to a culturally diverse workforce. We provide accommodations for applicants with disabilities throughout the recruitment process, where needed. Please inform Human Resources of any accommodation(s) you may require. Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.



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