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Pension Administration Specialist
2 months ago
Mercer is seeking a highly skilled Pension Administration Analyst to join our team. As a key member of our pension administration Centre of Excellence, you will be responsible for providing high-quality administration services to our clients, demonstrating exceptional customer service skills in all interactions.
Key Responsibilities- Calculate pension benefits and prepare statements resulting from various events, including termination of employment, retirement, death, marriage breakdown, transfer, and other relevant scenarios.
- Update client databases with accurate and timely information, utilizing various systems and databases to ensure data integrity and consistency.
- Prepare annual statements for plan members, ensuring compliance with regulatory requirements and company standards.
- Calculate pension adjustments, reversals, and past service pension adjustments, as well as pension indexation, to ensure accurate benefit calculations.
- Respond to clients' and members' inquiries in a professional and timely manner, providing clear and concise information to resolve their concerns.
- 1-3 years of experience in pensions administration, with a strong understanding of defined benefit pension plans.
- Financial and/or mathematics background, with excellent analytical and organizational skills.
- Strong written and verbal communication skills, with the ability to work effectively in a team environment.
- Proficiency in Excel and working knowledge of the MS Office suite.
- A dynamic and inclusive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including a comprehensive health and wellness program.
- A flexible work arrangement, with the option to work remotely and collaborate with colleagues in the office.