Retail Store Leadership Professional

4 weeks ago


Burlington, Ontario, Canada Snuggle Bugz Full time $20
About Snuggle Bugz

We are a retail store chain that provides a village for new parents navigating the first stages of parenthood. We seek a critical link, an Assistant Retail Store Manager with passion and leadership skills, to join our team.

Job Overview

This is a full-time leadership role within our stores, focusing on one of our two business sides: Nestled (Furniture) or Snuggle Bugz (Gear). The successful candidate will support the Retail Store Manager in creating exceptional customer service, floor leadership, development of Retail Sales Advisors, and maintenance of our Core Values.

Key Responsibilities
  • Sales and Customer Service: Achieve sales targets while delivering outstanding customer experiences, maintaining high visual standards, and adhering to operational processes.
  • Floor Leadership: Lead by example, demonstrating company processes and ensuring the highest level of customer service.
  • Talent Development: Develop and coach Retail Sales Advisors to enhance their skills and achieve personal growth.
  • Administrative Tasks: Manage payroll, resolve talent issues, execute inventory counts, and oversee special orders.
  • Store Operations: Ensure opening, closing, and daily transactions are managed effectively, including POS functions, cash handling, and labor hours management.
Requirements
  • Retail KPIs: Understand sales, ADS, email capture, labor hours, and budgets.
  • Physical Demands: Ability to work on feet for 6-8 hour shifts.
  • Technical Skills: Proficient in MS Office programs (Excel and Outlook) and comfortable with Point of Sale (POS) systems.
  • Social Media Awareness: Familiarity with Facebook, Instagram, and other social media channels.
Benefits
  • Dental Care
  • Flexible Schedule
  • On-site Parking
  • Store Discount
  • Holidays
Compensation

$25 per hour, plus benefits package.



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