Bilingual Customer Service Coordinator

4 weeks ago

Ottawa, Ontario, Canada Randstad Canada Full time
About the Role

We are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for delivering exceptional service to customers over the phone and via email, ensuring their needs are met with professionalism and care.

Key Responsibilities
  • Provide relocation policy advice to customers through scheduled planning sessions
  • Inbound & outbound calls, minimum 30 mins planning sessions
  • Assist clients with solving complex problems
  • Review files and make suggestions for future claims or projects
  • Record detailed notes for each planning session in profiles for future review
  • Effectively manage your time while working in a fast-paced environment
Requirements
  • Bilingual French and English is mandatory
  • Must have customer service experience (preferably in a call center environment)
  • Background in relocation services is considered an asset
  • High attention to detail and ability to maintain professionalism under pressure
  • Strong problem solving skills
  • Strong interpersonal and communication skills
  • Strong organizational skills
  • Must be able to obtain a government security clearance (reliability)
What We Offer
  • $22/hour
  • Monday-Friday, WEEKENDS OFF
  • Work hours from 8am-8pm
  • Accessible by public transit
  • Possibility of Permanency
  • Team oriented environment
How to Apply

Please apply to this exciting opportunity by choosing one of the following options:

  • Apply directly to this posting
  • Directly on www.randstad.ca
  • Send your resume to melissa.bertrand@randstad.ca and add subject: Bilingual Customer Service Coordinator, Ottawa

Only those selected for interviews will be contacted.

  • Bilingual Customer Service Coordinator

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Coordinator - BilingualWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for delivering exceptional service to customers over the phone and via email, ensuring their needs are met in a timely and...

  • Bilingual Customer Service Coordinator

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Coordinator - BilingualWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for delivering exceptional service to customers over the phone and via email, ensuring their needs are met in a timely and...

  • Bilingual Customer Service Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    **Bilingual Customer Service Coordinator Role in Ottawa** Seeking a highly organized individual to coordinate and plan customer service interactions in a fast-paced environment. The ideal candidate has experience in a call center or customer service setting, is bilingual in French and English, and possesses strong problem-solving and communication...

  • Bilingual Customer Service Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service coordinator to join our team in Ottawa. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and promoting our relocation services.Key ResponsibilitiesProvide relocation policy advice to...

  • Bilingual Customer Service Coordinator

    3 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving complex issues in a timely and professional manner.Key ResponsibilitiesProvide...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Coordinator - BilingualWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Coordinator - BilingualWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service CoordinatorWe are seeking a highly skilled and organized Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional customer service to callers and via email, ensuring a positive experience for our clients.Key...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service CoordinatorWe are seeking a highly skilled and organized Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional customer service to callers over the phone and via email.Key Responsibilities:Provide relocation...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service CoordinatorWe are seeking a highly skilled and organized Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional customer service to callers over the phone and via email.Key Responsibilities:Provide relocation...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service CoordinatorWe are seeking a highly skilled and organized Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional customer service to callers and via email, ensuring a positive experience for our clients.Key...

  • Bilingual Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Coordinator OpportunityWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Bilingual Customer Service Team Lead

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Bilingual Customer Service Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa.Key Responsibilities:Deliver exceptional customer service to clients over the phone and via emailCoordinate and plan customer interactions to ensure seamless service deliveryWork in a...

  • Bilingual Customer Service Associate

    1 week ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Details:Are you looking for a dynamic opportunity to utilize your strong organizational skills and customer service experience? Do you have a passion for problem-solving and a background in relocation services? We are seeking a skilled Bilingual Customer Service Coordinator to join our team in Ottawa!Responsibilities:• Provide relocation policy advice...

  • Bilingual Customer Service Representative

    2 months ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Ottawa, west downtown. As a Bilingual Contact Centre Agent, you will be responsible for providing exceptional customer service to callers in both English and French.Key Responsibilities:Provide...

  • Bilingual Customer Service Representative

    2 months ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Ottawa, west downtown. As a Bilingual Contact Centre Agent, you will be responsible for providing exceptional customer service to callers in both English and French.Key Responsibilities:Provide...

  • Bilingual Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Respond to customer inquiries and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a skilled Bilingual Claims Agent to join our team in Ottawa. As a Bilingual Claims Agent, you will be responsible for providing exceptional customer service to our clients while exercising your language skills.Key Responsibilities:Provide customer service to clients in a call center environmentResolve...

  • Bilingual Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a skilled Bilingual Claims Agent to join our team in Ottawa. As a Bilingual Claims Agent, you will be responsible for providing exceptional customer service to our clients while exercising your language skills.Key Responsibilities:Provide customer service to clients in a call center environmentResolve...

  • Bilingual Customer Service Representative

    2 months ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Provide world-class customer service...