Bilingual Customer Service Team Lead
4 weeks ago
We are seeking a highly organized and detail-oriented Bilingual Customer Service Coordinator to join our team in Ottawa.
Key Responsibilities:
- Deliver exceptional customer service to clients over the phone and via email
- Coordinate and plan customer interactions to ensure seamless service delivery
- Work in a fast-paced environment and thrive under pressure
- Utilize strong communication and problem-solving skills to resolve customer issues
Requirements:
- Experience in a call center or high-volume customer service setting
- Strong organizational and planning skills
- Excellent communication and problem-solving skills
- Bilingualism in English and French
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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