Customer Service Representative

3 weeks ago


Victoria, British Columbia, Canada Reliable Parts - Canada Full time

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Reliable Parts - Canada. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales for our company.

Key Responsibilities:

  • Provide excellent customer service to customers in person and over the phone
  • Assist customers with service requests and answer questions in a timely and professional manner
  • Process orders and replenish display items as needed
  • Conduct research to find solutions to customer inquiries
  • Provide recommendations to customers based on their individual needs

Requirements:

  • High school diploma or equivalent
  • Experience with in-person customer service
  • Familiarity with computer operations, including data entry and switching between multiple screens
  • Excellent phone skills
  • Basic math skills

What We Offer:

  • Competitive wage
  • Great benefits, including medical, dental, vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability

Work Schedule:

This full-time customer service position typically works daytime hours Monday through Friday and some Saturday shifts depending on location.



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