Food Service Operations Manager

3 weeks ago


Cambridge, Ontario, Canada Dairy Queen Full time
Job Summary

We are seeking a highly skilled Food Service Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Evaluate daily operations, monitor staff performance, and plan and organize daily operations to ensure seamless execution.
  • Staff Management: Recruit, train, and develop a high-performing team of 3-4 staff members, providing guidance and support to ensure excellent customer service.
  • Inventory Management: Organize and maintain inventory, negotiate arrangements with suppliers for food and other supplies, and ensure efficient use of resources.
  • Customer Service: Address customers' complaints or concerns, negotiate with clients for catering or use of facilities, and provide exceptional customer service to drive sales growth.
Requirements
  • College/CEGEP education
  • 1-2 years of experience in food service management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
Work Environment

This is a permanent position with a 30-35 hour workweek. The work language is English.



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