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Food Service Operations Manager
1 month ago
We are seeking a highly skilled Food Services Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Evaluate and improve daily operations to ensure efficiency and productivity.
- Monitor and coach staff performance to meet or exceed sales and customer satisfaction targets.
- Plan and organize daily operations, including menu planning, inventory management, and supply chain negotiations.
- Recruit, train, and develop a high-performing team of food service professionals.
- Set and manage staff work schedules to meet business needs.
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Organize and maintain inventory levels to minimize waste and maximize profitability.
- Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
- Negotiate with clients for catering or use of facilities to drive sales growth.
- Address customer complaints or concerns in a professional and timely manner.
You will be responsible for supervising a team of 3-4 people and working closely with other members of the management team to achieve business objectives.
Requirements- College/CEGEP degree in a related field.
- 1-2 years of experience in a food service management role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
