Food Service Operations Manager

3 weeks ago


Cambridge, Ontario, Canada Dairy Queen Full time
Job Title: Food Service Manager

We are seeking a highly skilled Food Service Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Monitor staff performance and provide coaching and training to ensure high-quality service and food preparation.
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
  • Recruit, train, and develop a high-performing team of food service professionals.
  • Negotiate with suppliers to secure the best prices for food and other supplies.
  • Develop and implement marketing strategies to drive sales growth and increase customer engagement.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements:
  • 1-2 years of experience in food service management or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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