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Medical Receptionist
2 months ago
We are a leading provider of high-quality healthcare services in the GTA and South Western Ontario region. Our organization is committed to delivering comprehensive, efficient, and cost-effective health care services with a focus on high-quality patient care.
The RoleWe are seeking a Part-Time Medical Receptionist to join our team at our busy clinic in Markham. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing a positive service experience.
Key Accountabilities:- Meet and achieve KPI and performance goals
- Optimize clinic capacity
- Manage patient check-ins, departures, enquiries, and phone calls
- Accurately register patients by obtaining complete demographics, insurance information, and consent
- Schedule and confirm patient appointments and follow-ups
- Respond to patient inquiries in a courteous and empathetic manner
- Maintain attention to detail for all medical records
- Follow best practices in confidentiality and privacy of medical information
- Maintain a clean and organized reception area
- 1 year medical office experience
- Cardiology practice and clinic experience is an asset
- Education/diploma in medical office administration
- Demonstrated high-quality, compassionate, customer-centered experience
- Proven ability to work proficiently and independently in a busy, fast-paced environment
We offer a competitive rate, Work Perks, KMH Fit wellness initiatives, and the opportunity for growth. If you are a patient-focused professional with excellent communication skills and clinic experience, we encourage you to apply for this Part-Time Medical Receptionist role.