Veterinary Receptionist

7 months ago

Thornhill, Canada Central Vaughan Animal Hospital Full time

If you are passionate of animals and want to work with like-minded people at a high-paced veterinary clinic we are looking for you

**Responsibilities**:

- Handle customer inquiries and schedule appointments
- Provide information about the products and services
- Handling payment transactions
- Troubleshoot and resolve product issues and concerns
- Document and update client interactions in Medical Records
- Develop and maintain a knowledge base of the evolving products and services
- Assist Veterinarian with animal restraint and Medical Record updates during appointments (if needed)
- Following up with the clients regarding the patient's status after treatment provided
- Medical Record keeping and tracking

**Qualifications**:

- Previous experience in a veterinary office, customer service, sales, or other related fields
- Strong communication and interpersonal skills are an asset
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Ability to adapt to changes
- Willingness to expand knowledge and improve

**Experience**:

- Veterinary Receptionist 1 year (preferred)
- Receptionist 2 year (preferred)
- Customer Service (preferred)

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$23.00 per hour

Expected hours: 35 - 44 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

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