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Client Care Specialist

2 months ago

Cranbrook, Canada 019986 Hub International Canada West ULC (Canada West) Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Auto Associate. As an Auto Associate, you will play a key role in advising new and existing clients on how to best protect their assets when it comes to automobile insurance.

Key Responsibilities

  • Build relationships with clients, colleagues, and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
  • Upsell and cross-sell other insurance products from our other departments
  • Perform administrative duties, such as answering the phone and inventory restock

What We Offer

  • A competitive salary range of $38,000.00 to $45,000.00, impacted by factors such as skills, experience, and working location
  • Comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions
  • A dynamic and supportive work environment with opportunities for growth and development
  • A company that values education and continuous learning, with financial support for licensing, industry designations, management & leadership development, and other related courses

About Us

HUB International Canada West ULC is a leading insurance brokerage firm that advises businesses and individuals on how to reach their goals. We are proud to be ranked 5th among the world's largest insurance brokerages and are committed to providing our clients with tailored solutions and unrelenting advocacy.

Our Core Values

  • Entrepreneurship: We encourage innovation and educated risk-taking
  • Integrity: We do the right thing every time
  • Teamwork: We work together to maximize results
  • Accountability: We measure and take responsibility for outcomes
  • Service: We serve customers, communities, and colleagues