Client Care Specialist

3 weeks ago

Cranbrook, Canada Hub International Canada West ULC (Canada West) Full time

At HUB International Canada West ULC, we're proud to be a leading insurance brokerage, advising businesses and individuals on how to achieve their goals. As a Client Care Representative, you'll be at the forefront of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world with tailored solutions and unrelenting advocacy.

The Opportunity

We're seeking a bright, outgoing, and people-oriented individual who thrives in a team environment. As an Auto Associate, you'll advise new and existing clients on how to best protect their assets when it comes to automobile insurance. You'll build relationships, offer solutions using a diverse selection of insurance products, and achieve performance targets.

What You'll Bring to Our Team

  • Easy-going and down-to-earth with a passion for building relationships
  • Ready to work hard and drive results
  • Detail-oriented and reliable with a focus on delivering exceptional customer service
  • Thrives in a team environment with a collaborative mindset
  • High school education or equivalent
  • Level 1 Insurance License is an asset, but not required

A Day in the Life

  • Build relationships with clients, colleagues, and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
  • Upsell and cross-sell other insurance products from our other departments
  • Administrative duties, such as answering the phone and inventory restock

Salary Expectations

The expected salary range for this position is $38,000.00 to $45,000.00, impacted by factors such as the successful candidate's skills, experience, and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions for some positions.

Why Choose HUB?

  • We value education and continuous learning, providing HUB Ready training for new employees and financial support for licensing, industry designations, management & leadership development, and other related courses, designations, or programs
  • We're a company that gives back and is active in our communities, offering paid half a day off for volunteering
  • We offer a range of company perks, benefits, RRSP matching, and great compensation
  • We're a rapidly growing company with significant opportunity for advancement

Your Future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you'll become part of a company that values education, continuous learning, and community involvement.

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